Shipping policy
Shipping Policy
At BOTTOMBOYSURVIVOR, we’re committed to delivering your order as quickly and efficiently as possible. Please read below for details on shipping times, costs, and areas covered.
1. Shipping Times
Shipping times vary depending on the destination country. Once your order is processed and shipped, you will receive a confirmation email with tracking information (where available).
-
Italy: 2–5 business days
-
Europe: 4–8 business days
-
Outside Europe: 7–15 business days
Please note that delivery times are estimates and may vary due to customs clearance, holidays, or courier delays.
2. Shipping Costs
-
Italy: Free shipping 🇮🇹
-
Europe: €9.99
-
Outside Europe: €19.99
Shipping fees are added at checkout based on your delivery address.
3. Customs & Duties
For international orders (outside the EU), customs duties or import taxes may apply and are the responsibility of the customer. We are not responsible for delays caused by customs processes.
4. Order Processing
Orders are typically processed within 1–3 business days. Processing times may be extended during peak periods, sales, or new product launches.
5. Tracking Your Order
Once your order has been shipped, you’ll receive a shipping confirmation email with a tracking number, if available for your region.
6. Shipping Support
If your order is delayed or you have issues with delivery, please contact us at:
📧 email: bottomboy7survivor@gmail.com
📱 Instagram: @bottomboy7survivor